Frequently Asked Questions

1. What is the system requirement for the software?
  •   Supported OS : Windows 10, Windows 8.1, Windows 8, Windows 7.
  •   RAM : 4 GB for 32 bit or 8 GB for 64-bit.
  •   Processor : 2.0 GHz or faster.
  •   Memory : 5 GB free space.
  •   Barcode Scanner : Any model/brand is supported.
  •   Barcode Printer : Any model/brand is supported.
2. Are there any renewal subscription charges ?

Yes, there is a renewal charge of 30% on the total amount for every year. If you want to renew more than three (3) year or three year minimum it will cost you only 20% on total amount for every year.

3. Are there any extra charges for add-on feature Services?

Yes, it depends upon services for example if you want a transaction SMS facility then it costs you extra .

4. Is vrtechsys software customizable as per requirement?

Yes, this software can be customized as per requirement but charges of customized will be extra.

5. Which technology we used?
  •   Dot Net : For Web and desktop applications.
  •   Database : SQL server, MySql, Sqlite etc.
  •   Cloud : AWS, Digital Ocean.
6. How can it be used from multiple places?

A. Using Physical Server

Run Windows Server 2003, 2008 or 2012 utilising Remote Desktop Services to connect securely to your central vrtechsys application.

B. Using Cloud Server.

The alternative to running a physical Server is to go to Cloud Server. Our customised virtual Server technology allows you to pay-per-user login where your application is hosted in a secure centre.

7. Is there any refund policy after installing the software?

No, There is no provision for refund any amount in any condition for refund after installation, We have tried before final installation concept for 7 days.

8. Is my data safe and secure?

Yes, The cloud provides a viable backup option.

9. Should I use the internet every time for this software?

No, Most of the Software features also work offline so your business does not stop with your internet. You can continue even when offline.

10. How do I install this software on my computer?

Installing software on your computer is easy, it just takes a few minutes. Our experienced Developer will help you to install it.

11. Is there customer support available if i encounter any issues in setup?

Yes, We’re available 24/7 on a live chat line as well as on giving contact number and there are no premium support charges for that, in fact, it's absolutely free.